Legal

Terms of Service

Last updated: 24 July 2026 · DRAFT — for review by Nine Three Media before publishing.

These terms are a standard Australian small-business template provided as a starting point. They are not legal advice and must be reviewed and adapted — including the legal entity name, ABN and governing state — before they are relied on. [TODO-Liam: confirm registered entity name, ABN, and preferred governing jurisdiction.]

1. Who we are

These terms govern video production services provided by Nine Three Media ("we", "us", "our") to you, the client ("you"). Our registered business details and ABN will be confirmed on your engagement documentation. [TODO-Liam: entity name + ABN.]

2. Engagement & quotes

Indicative pricing shown on our website and estimator is an estimate based on published rates and is not a fixed quote. A fixed price is confirmed in writing once the brief and scope are agreed. Work begins once you accept a written proposal or quote, and any deposit stated in it has been paid.

3. Deposits & payment

Unless stated otherwise in your proposal, a deposit is payable to secure a shoot date, with the balance due on delivery or per the schedule set out in the proposal. Prices are in Australian dollars and include GST where applicable. [DRAFT-for-review: confirm standard deposit percentage and payment terms.]

4. Scheduling, changes & cancellations

Shoot dates are held once a deposit is received. If you postpone or cancel, fees may apply to cover crew and resources already committed, as set out in your proposal. We will always try to reschedule rather than cancel where possible.

5. Revisions

Each edit includes the number of revision rounds stated in your proposal (typically two). Additional rounds, or changes beyond the agreed scope, are quoted separately.

6. Intellectual property & licensing

On full payment, you receive the agreed final deliverables and the licence to use them as described in your proposal. We may retain the right to feature the work in our portfolio and marketing unless you request otherwise in writing. Ownership of raw footage and project files is as set out in your proposal. [DRAFT-for-review: confirm default IP, licensing and portfolio-use position.]

7. Third-party content & music

Where a project uses licensed music, stock or third-party assets, licensing is arranged per the proposal and any usage limits attach to the delivered work. You are responsible for ensuring any materials you supply do not infringe third-party rights.

8. Approvals & compliance

You are responsible for final approval of content before it is published, including any industry-specific compliance (for example advertising, health or alcohol-marketing requirements). We will flag considerations we are aware of, but final sign-off rests with you.

9. Liability

Nothing in these terms excludes rights you have under the Australian Consumer Law. To the extent permitted by law, our liability for any claim is limited to re-performing the services or refunding the fees paid for the affected work. We hold public liability insurance and relevant clearances. [TODO-Liam: confirm the exact public-liability figure and insurer wording, and WWCC treatment, to match the site-wide trust bar.]

10. Privacy

We handle personal information in line with our Privacy Policy and the Australian Privacy Principles.

11. Governing law

These terms are governed by the laws of the state in which Nine Three Media operates. [TODO-Liam: confirm governing state — NSW or QLD.]

12. Contact

Questions about these terms? Reach us via the contact page or on 0413 942 004.